Privacy Policy

Last updated: January 1, 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, book a training session, or contact us for support. This may include:

  • Personal information (name, email address, phone number)
  • Pet information (name, breed, age, behavioral history)
  • Payment information (processed securely through third-party providers)
  • Communication preferences and training goals

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our training services
  • Schedule and manage training appointments
  • Process payments and send receipts
  • Send you training tips, updates, and promotional materials (with your consent)
  • Respond to your questions and provide customer support
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To service providers who assist us in operating our business
  • When required by law or to protect our rights
  • In connection with a business transfer or merger

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect website functionality.

6. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Request a copy of your data

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this privacy policy, please contact us at:

The Happy-Paws
Email: privacy@thehappypaws.pro
Phone: +91-9297823818
Address: School Block, 246/68, Mater Complex, I.P.Extension, New Delhi, Delhi 110092

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